Once you have booked your first acupuncture appointment you will receive an email confirming the date and time of your appointment and your link for the Acupuncture First Appointment Health History Paperwork Form that you will fill out before your first appointment. Please allow time to thoroughly fill out this form, depending on your health history information, it could take anywhere between 15 minutes to 30 minutes to complete.
Bonnie is an approved provider with ACC. Please provide the clinic with your ACC Claim Number, Date of Accident, Description of Accident given and any Diagnostics provided from ACC before your first ACC acupuncture appointment. Please note as a Chinese Medicine practitioner / Acupuncturist ACC provider, I am NOT able to lodge your ACC Claim, you will need to visit your GP or another registered healthcare provider to get your ACC Claim lodged first.
On the day of your appointment for your safety (due to skin penetration) and comfort, please ensure you wear clean and loose-fitting clothing to your appointment. This allows easy access to the acupuncture points. Please note that touch/palpation is an integral part of your acupuncture treatments and understand that it may be necessary for you to remove some of your clothing to enable the treatment to proceed. Bonnie will properly drape/cover any part of my body with a towel or blanket where needles are not present and if possible, will do so where needles are present. Patients are welcome to have an extra person in their treatment room at any time during any appointment. Please avoid caffeine, eat a little something and empty your bladder before your acupuncture appointments, if possible.
Appointments are carefully scheduled so to ensure you receive the full benefit of your session, please attend the clinic on time and if possible, please arrive a few minutes early.
Should you need to cancel an appointment please give at least 24 hours notice to make this space available for other patients.
In the instance you cancel within the 24 hours of your scheduled appointment, this clinic charges the FULL amount of your appointment.
In the instance of failing to arrive (no show) for an appointment, this clinic charges the FULL amount of your appointment.
A co-payment (surcharge) will be charged for all ACC appointments.
It is expected patients will not attend the clinic under the influence of alcohol, marijuana, amphetamines, nor any other substance not actively prescribed by a medical practitioner.
Bonnie encourages everyone to practice clear communication in the safe confidential environment she provides. Bonnie asks you to update any medical conditions including medication changes if any of the aspects discussed change at any point while receiving treatments.
I look forward to working with you and if you have any questions please contact me directly at 022 389 3212 or bonnieacupuncture@gmail.com.